Several groups
A participant can belong to more than one group without creating duplicate member profiles.
Members and families
Member management that keeps every family connected.
Manage adults, children, guardians and training groups in one club database. Give parents one account while keeping each child’s membership, attendance and progress separate.
See how it works
The operational challenge
One family should not mean several disconnected records.
A parent may book classes for two children while also training at the club. A spreadsheet of names cannot clearly distinguish the person attending, the adult responsible and the services each participant can use.
Klunivo links those relationships without merging the children’s histories. Staff can find the right member, group and guardian before answering a question or changing a booking.
How Klunivo works
From setup to everyday use.
Shared records let colleagues continue the process without copying the same information.
- 01
Create the participant record
Record the adult or child as the person who will attend classes.
- 02
Connect guardians
Link children to the appropriate guardian accounts rather than copying the same contact into separate lists.
- 03
Assign groups and services
Keep group membership and active services specific to each participant.
- 04
Support self-service
Members and parents use their own view to check classes, bookings and documents.
A day in the club
One parent enrols two children. Each child keeps a separate history.
A single guardian login should simplify family administration without merging the children’s memberships, groups or progress. Reception needs to know which child a question concerns.
- 01
Create the guardian account
Keep the adult’s contact details with the person responsible for the family.
- 02
Add participant profiles
Give each child their own groups, services and attendance record.
- 03
Review each child’s access
Check the relevant membership and documents before making a booking.
- 04
Switch participant context
The parent selects the child concerned from one account.
Outcome: The club can help one family while retaining the detail needed for every child’s class.
Operational details
Make the record useful when plans change.
The important details are the ones your team needs to make the next decision.
Open and closed groups
Recruitment groups and restricted training groups can follow different visibility and access rules.
A change in membership
Archiving an inactive profile and anonymising data serve different purposes. Choose the action that matches the situation.
What the feature supports
What members and families includes
Family relationships
One parent account can connect several children, while the club retains distinct participant records.
Groups and memberships
See which groups and services belong to a member before resolving a front-desk query.
Profile lifecycle
Distinguish active, archived and anonymised records according to the action required.
Role-specific access
Staff and participants work with the records relevant to their responsibilities.
Benefits by role
Shared information. Clear responsibilities.
Each person takes part in the workflow with access suited to their responsibilities.
Front desk
Find the guardian and the correct child before discussing a pass or missed class.
Instructor
Work with the actual participants in each group and their attendance.
Parent
Manage siblings from one account without treating them as one member.
FAQ
Members and families: common questions
Can one parent manage several children?
Yes. A guardian account can connect several child profiles, each with its own groups, memberships, documents and history.
Do parents count towards the active-participant pricing limit?
Guardian accounts do not count merely because they manage children. A parent who also trains has a separate participant context.
Can a participant belong to several groups?
Yes. Group relationships remain connected to the same participant record.
Practical guides for your club team
Connect acquisition, regular participation and member return with the PUO approach.
See members and families in your club’s workflow.
Bring your workflow. We will show its setup and daily use.