Recurring payments
Subscription state and failed-payment handling depend on the configured payment integration.
Memberships and payments
Connect membership access with payment status.
Define membership periods, class access and entry limits. Give staff a clear view of what a participant can use and how the associated payment has been recorded.
See how it works
The operational challenge
A payment record alone does not explain class access.
Clubs sell different services: monthly memberships, limited-entry packs or access to selected groups. A bank transfer reference does not reliably explain which person and service it belongs to.
Klunivo connects the participant, membership rules and billing context. Staff can distinguish a valid pass, an expired service and an outstanding payment before deciding how to help.
How Klunivo works
From setup to everyday use.
Shared records let colleagues continue the process without copying the same information.
- 01
Define the offer
Set the access period, target groups and number of entries where appropriate.
- 02
Assign a membership
Connect the chosen service with the person who will attend.
- 03
Configure payment handling
Enable and configure online payment services where the club will use them.
- 04
Review access and renewals
Check current validity and payment context alongside the participant record.
A day in the club
A member buys a plan and checks which classes it covers.
A payment and the right to attend are related but different records. The plan’s validity, visit allowance and group access all matter when someone makes a booking.
- 01
Choose the service
Show the membership or class pack with its configured conditions.
- 02
Complete payment
Use the available payment method and integration.
- 03
Check access
Apply the service’s validity and participation rules.
- 04
Handle an exception
Review a failed renewal or pending payment before deciding how to help.
Outcome: The payment history stays connected with the service it pays for, giving reception a clearer answer to membership questions.
Operational details
Make the record useful when plans change.
The important details are the ones your team needs to make the next decision.
Visit-based plans
Keep the remaining allowance and validity period visible in the member’s context.
Trainer settlements
Recording a trainer’s settlement is distinct from automatically paying money to the trainer.
What the feature supports
What memberships and payments includes
Flexible access rules
Support memberships with a validity period and open or limited entries.
Participant status
Check service validity without reconstructing it from a separate payment list.
Online checkout
Use supported purchases, subscriptions and refunds after configuring Stripe Connect.
Renewal context
Connect membership continuity with attendance and follow-up decisions.
Benefits by role
Shared information. Clear responsibilities.
Each person takes part in the workflow with access suited to their responsibilities.
Owner
Keep the commercial offer and membership rules aligned.
Front desk
Resolve questions using the participant’s service and payment status.
Member
Find their membership and supported payment actions in one account.
FAQ
Memberships and payments: common questions
Are online payments ready immediately?
Online purchases, subscriptions and refunds require the relevant features and Stripe Connect configuration for the club.
Can a pass have a limited number of entries?
Yes. Membership rules can include entry limits and a validity period.
Is Klunivo an accounting system?
No. Operational payment and membership records do not replace the club’s accounting or tax processes.
Practical guides for your club team
Connect acquisition, regular participation and member return with the PUO approach.
See memberships and payments in your club’s workflow.
Bring your workflow. We will show its setup and daily use.