Klunivo features

Club management software for the whole member journey.

Connect enquiries and trial classes with daily front-desk work, coaching, payments, progress tracking and retention.

Klunivo club settings, classes and notifications on laptop and phone

Product scope

Find the workflow you want to improve.

Explore the workflows behind each feature. Individual pages explain configuration requirements and external integrations.

Acquisition

2 areas
Leads and trial classesKeep enquiry sources, follow-up tasks, trial bookings and attendance together. Your front desk and coaches can see what has happened and who should act next.Club website and integrationsUse your existing website with supported Klunivo public data and forms, or discuss a separately priced club website and technical maintenance service.

Daily operations

6 areas
Members and familiesManage adults, children, guardians and training groups in one club database. Give parents one account while keeping each child’s membership, attendance and progress separate.Scheduling and bookingsPlan recurring classes around instructors, rooms and available places. Members book against the same current schedule your team uses.Front-desk managementConnect today’s sessions, member enquiries, trial classes, tasks, messages and check-in in a workspace designed for reception.Attendance and check-inLet instructors, reception and a session check-in kiosk work with the same attendance record. Build a useful training history as classes happen.Documents and consentsPublish documents, manage revisions and record participant acceptances. Staff can distinguish required action from documents already completed.Memberships and paymentsDefine membership periods, class access and entry limits. Give staff a clear view of what a participant can use and how the associated payment has been recorded.

Retention and progress

5 areas
Member communicationUse inbox conversations, group messages and configured delivery channels with the context of participants, families, classes and events.Automation and retentionBuild supported trigger, condition and action sequences around the member journey. Use attendance and renewal signals to support considered follow-up.Progress and grading readinessConnect levels, requirements, training history and instructor assessments. Members and parents can understand the next step while the club keeps control of its progression method.Personal trainingLet the club define the offer, instructors publish available appointments and members request a time. Keep session payments and the trainer’s recorded entitlement distinct.Camps and eventsConnect the event offer, participants, waiting list, documents and payment records with the families already in your club.

Business oversight

3 areas
Analytics and reportsReview attendance, memberships, retention and revenue in context. Use filters and participant detail to decide what the team should investigate next.Club shop and stockManage products, variants, stock and member orders. Keep on-site collection connected with the participant who placed the order.Roles and permissionsSeparate administrator, reception, instructor, member and kiosk workflows. Keep people working from shared club records with individual accounts and appropriate permissions.

PUO: acquire, retain and win back

Connected features for a connected club.

The member record connects every stage. Klunivo’s PUO approach brings acquisition, retention and winning members back into one operational picture.

Explore PUO — acquire, retain and win back members

  1. 01Acquire
  2. 02Support
  3. 03Develop
  4. 04Retain
  5. 05Review and win back

Explore Klunivo with your own club in mind.

Tell us which process takes the most effort. We will use it to make the demonstration relevant to your club.

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